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Problems during installation of Creo Student Edition

cjspadachene
2-Explorer
2-Explorer
‎Jul 29, 2017 11:58 AM
‎Jul 29, 2017 11:58 AM

Problems during installation of Creo Student Edition

I am trying to install the free student edition.K-12 - Creo.

I have downoladed and extracted the files with no problem.

When th PTC installation assitant is up - i accept the license terms with no problem. 

But the assistand - does not repond after i put in my account infomation.

it simply says (not responding ) and hangs there.

 

What can I do ?

 

 

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7 REPLIES 7
veppili
2-Explorer
2-Explorer
(To:cjspadachene)
‎Jul 30, 2017 11:36 AM
‎Jul 30, 2017 11:36 AM

same problem occuring for me too. please someone help

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dimension
3-Newcomer
3-Newcomer
(To:veppili)
‎Jul 30, 2017 12:01 PM
‎Jul 30, 2017 12:01 PM

Same problem here. Can't install any of the creo products, 1.0, 2.0 or 3.0.

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dimension
3-Newcomer
3-Newcomer
(To:dimension)
‎Aug 01, 2017 04:04 AM
‎Aug 01, 2017 04:04 AM

guys, i think they are currently working on version 4.0 to get a student version. Installation worked today, no freeze at license field, but when i open the programm it says license failed. Maybe we have to wait a few more days.. regards

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ADIMADE
2-Explorer
2-Explorer
(To:cjspadachene)
‎Oct 03, 2018 11:24 AM
‎Oct 03, 2018 11:24 AM

Hey  Guys

One year after your discousion I have the same problem with student licence of Creo 5.

Did you find out  the reason of this problem?  Was it working after some days of waiting?

 

Thank you for answer.

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MartinHanak
24-Ruby III
24-Ruby III
(To:ADIMADE)
‎Oct 04, 2018 10:16 AM
‎Oct 04, 2018 10:16 AM

@ADIMADE wrote:

Hey  Guys

One year after your discousion I have the same problem with student licence of Creo 5.

Did you find out  the reason of this problem?  Was it working after some days of waiting?

 

Thank you for answer.

Hi,

go to https://community.ptc.com/t5/PTC-Academic-Program-Discussions/Program-Freezes-During-Installation-of-Creo-5-0-and-4-M030/m-p/573143 discussion and read my response from ‎2018-09-24 03:17 PM


Martin Hanák
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Loius_ST
2-Explorer
2-Explorer
(To:MartinHanak)
‎Oct 17, 2018 06:07 AM
‎Oct 17, 2018 06:07 AM

After accepting the  Software Agreement  I get commanded to log in. That login fails always, but I am sure  that I did  spell the password  and login name correctly.
I have  the PTC setup listed as allowed in the firewall  and switched off the virus scanner. Before there did not come the log  in window and PCT setup got inactiv.

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MartinHanak
24-Ruby III
24-Ruby III
(To:Loius_ST)
‎Oct 17, 2018 06:15 AM
‎Oct 17, 2018 06:15 AM

Hi,

1.]

To check login name/passwd go to https://support.ptc.com page and login to PTC eSupport.

2.]

Do not use existing discussion to solve your problem. Simply open new discussion.

3.]

Please provide detailed description of steps you did.


Martin Hanák
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