Ptc creo 3.0 not running

[Ananderanki]

Hi,
I have installed ptc creo 3.0 but after installation the programmes doesn't run at all. Can anyone solve this problem

[MartinHanak]

Hi,

try following ...

• download https://support.ptc.com/images/cs/articles/2017/06/1497624418CabD/CS258965_WA_files.zip
• unzip file
• get parametric.exe file and put it into Parametric\bin directory (replace original file)

[Ananderanki]

Hi,
this process is not working, The problem is not only parametric but every
program of the creo is not running

[MartinHanak]

Hi,

1.] check the contents of C:\ProgramData\PTC\Licensing directory, installer puts license file into it

Note: If you are note able to verify validity of license file, please zip it and upload zip file

2.] maybe your problem is related to some network card

Please open DOS propmt window, run following command and upload ip.txt file

ipconfig  /all  > ip.txt

[Ananderanki]

could you elaborate it more? I tried installing creo 4.0 but its not working too

---

@MartinHanak wrote:

Hi,

1.] check the contents of C:\ProgramData\PTC\Licensing directory, installer puts license file into it

Note: If you are note able to verify validity of license file, please zip it and upload zip file

2.] maybe your problem is related to some network card

Please open DOS propmt window, run following command and upload ip.txt file

ipconfig  /all  > ip.txt

---

[MartinHanak]

Hi,

what should I elaborate more ?

To install Creo 4.0 try following

http://apps.ptc.com/schools/references/install_creo4_schools_standard.pdf

-OR-

http://apps.ptc.com/schools/references/install_creo4_unistudent_standard.pdf

K-12       students can use Product code BE410708EDSTUDENTEDK12
University students can use Product code BK410705EDSTUDENTUNICL

[Ananderanki]

I installed as you told but its not working