Ptc install manager doesn't install

[ptc-3375627]

Hi guys

I have a problem with the ptc install manager.

Everytime i try to install it, it extracts the files but then does nothing anymore and

windows tells me the programm wasn't installed correctly.

Can someone help me please cause i need the licence.

I use windows 7 professional x64.

Best regards

[Jgiroux]

Hello

Can you post the link to the PTC Install Manager that you are downloading?

[ptc-3375627]

Hi

My download link:

http://free-dl.ptc.com/install/setup1.exe

[Jgiroux]

Hello

Ok do you have the download for the Creo 1.0 DVD zip file?

If so post the first 5 characters of your product code here and I can give you the web page with some instructions to request your license manually.

[ptc-3375627]

Hi

I got the DVD Box for Creo 1.0 student edition.

Product code:BW380

Best regards

[Jgiroux]

Ok please submit a support request here http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&im_language=en.

This way I can work with you directly to request some information from your system that is best not posted in a forum.

Jason