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Ptc install manager doesn't install

ptc-3375627
1-Newbie

Ptc install manager doesn't install

Hi guys

I have a problem with the ptc install manager.

Everytime i try to install it, it extracts the files but then does nothing anymore and

windows tells me the programm wasn't installed correctly.

Can someone help me please cause i need the licence.

I use windows 7 professional x64.

Best regards

5 REPLIES 5

Hello

Can you post the link to the PTC Install Manager that you are downloading?

Hello

Ok do you have the download for the Creo 1.0 DVD zip file?

If so post the first 5 characters of your product code here and I can give you the web page with some instructions to request your license manually.

Hi

I got the DVD Box for Creo 1.0 student edition.

Product code:BW380

Best regards

Ok please submit a support request here http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&im_language=en.

This way I can work with you directly to request some information from your system that is best not posted in a forum.

Jason

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