Creo student version not runnig after installation

[SP_10066017]

As per this thread - Same problem

i5 4th generation 

8gb ram 

Windows 10pro 64

1tb hard disk 

Intel, Amd Radeon graphics 

👉Creo version is 7.0.2.0 Student version  

After complete  installation  finish. When I click on creo parametric  nothing is happen! 😔 

Please help me. 

NOTE 👉When installation was  completed  creo  parametric shows 👉installed with warnings ⚠️

[VladimirN]

Read this tip: https://community.ptc.com/t5/PTC-Education-Forum/Unable-to-launch-Creo-Trial-from-the-PTC-Creo-Player-Icon/m-p/732329#M12116

[MartinHanak]

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@SP_10066017 wrote:

As per this thread - Same problem

i5 4th generation 

8gb ram 

Windows 10pro 64

1tb hard disk 

Intel, Amd Radeon graphics 

👉Creo version is 7.0.2.0 Student version  

After complete  installation  finish. When I click on creo parametric  nothing is happen! 😔 

Please help me. 

NOTE 👉When installation was  completed  creo  parametric shows 👉installed with warnings ⚠️

---

Hi,

modify Creo startup shortcut to contain -g:win32_gdi parameter

Example:

"E:\PTC\Creo7_020\Creo 7.0.2.0\Parametric\bin\parametric.exe" -g:win32_gdi

[SP_10066017]

Now I have installed  Creo 8.0 in same system  it is successfully installed .

But  it running very slowly. When I click on anywhere it freezing/hang (pop-up shows creo student versionis  not responding) at every 5-6 seconds. 

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[MartinHanak]

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@SP_10066017 wrote:

Now I have installed  Creo 8.0 in same system  it is successfully installed .

But  it running very slowly. When I click on anywhere it freezing/hang (pop-up shows creo student versionis  not responding) at every 5-6 seconds. 

(Not responding)

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Hi,

open config.pro file in Notepad and add following lines at the end of the file.

enable_3dmodelspace_browser_tab no

enable_partcommunity_tab no

enable_resource_browser_tab no

web_browser_homepage about:blank

NOTE: config.pro file in my installation is located in E:\PTC\Creo8_000\Creo 8.0.0.0\Common Files\text

[SP_10066017]

nothing is happned....😔 see in the second image  at the top ( Not Responding)

Spoiler

[MartinHanak]

Hi,

I am sorry I have not any other advice.

[SP_10066017]

what next......?

[MartinHanak]

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@SP_10066017 wrote:

what next......?

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Hi,

modify Creo startup shortcut to contain -g:win32_gdi parameter

Example:

"E:\PTC\Creo7_020\Creo 7.0.2.0\Parametric\bin\parametric.exe" -g:win32_gdi

[VladimirN]

You can try the below steps and see if that helps you resolve the issue:

1. Try to run the application as Administrator;
2. Update Graphic Card drivers;
3. Reboot OS;
4. Add windows firewall exception for the following Programs - https://www.veritas.com/support/en_US/article.100027250

   1. nmsd.exe<Creo_loadpoint>\CommonFiles\<Datecode>\platform_type\nms

   2. xtop.exe<Creo_loadpoint>\CommonFiles\<Datecode>\platform_type\obj

   3. pro_comm_msg.exe<Creo_loadpoint>\CommonFiles\<Datecode>\platform_type\obj

   4. parametric.exe<Creo_loadpoint>\Parametric\bin

[SP_10066017 · Accepted solution]

My problem is solved. and I want to give you a bonus tip.

after many many tries........... When I opened my Settings, I noticed that there were a lot of updates pending on my laptop. Then I downloaded and installed all the pending updates, a miracle happened after all the updates, my creo software started running very smoothly, and I was very happy to see it.
You can give this tip to anyone because this tip is very useful and very accurate.😊