Renewing License for a lab of computers in Creo K12 setting

[BA_12755604]

Attempting to renew license for a lab of computers in K12 setting. Unable to renew license as it is about to expire in 15 days. Error during PTC License Renewal says Customer not verified.

[VladimirN · Accepted solution]

Try the following tip, but with the product code for your version of the program: https://community.ptc.com/t5/PTC-Education-Forum/PTC-Creo-6-0-Student-edition-renewal/m-p/828823/highlight/true#M13095 

[vnamboodheri]

Hello @BA_12755604,

It looks like you have a response from a community member. If it helped to answer your question please mark the reply as the Accepted Solution. 

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.