Community Tip - Did you get called away in the middle of writing a post? Don't worry you can find your unfinished post later in the Drafts section of your profile page. X
Try to contact with PTC University, here: https://www.ptc.com/en/ptc-university/contact-us
Try to contact with PTC University, here: https://www.ptc.com/en/ptc-university/contact-us