Student Creo 4.0 license, but a Creo 3.0 license

[jacobsent]

I have just downloaded a Student version of Creo 4.0, and got a license. Creo fails to open, and I discovered that the license is not valid, this is for Creo 3.0. How do I get a new license file.

[MartinHanak]

Hi,

I think your only option is:

• uninstall Creo 4.0 (all its items)
• remove PTC sub-directory in C:\Program Files directory
• remove license file from C:\ProgramData\PTC\Licensing directory
• launch setup.exe and install Creo 4.0
• enter Product Code

K-12       students can use Product code BE410708EDSTUDENTEDK12
University students can use Product code BK410705EDSTUDENTUNICL

[breny1999]

if have the same problem, but when i enter the product code you gave me it asks me to login. Okay, no problem with that... But then when i open the creo 4.0 i get this: "Licence request failed for feature"

Can you help me?

[MartinHanak]

Hi,

I can help you if you publish full text of error message. You can also enlarge error message window and attach it to your reply.

[ngrahms]

Sir,

Can I also use this information to solve my problem since it is similar to his/hers? 

Thanks. 

TM

[MartinHanak]

---

@ngrahms wrote:

Sir,

Can I also use this information to solve my problem since it is similar to his/hers? 

Thanks. 

TM

---

Hi,

You can use any information found on Community web pages.