I have a student who is installing the student edition of Creo 8. He has followed the installation instructions from here - https://apps.ptc.com/schools/references/install_creo8_unistudent_standard.pdf. When he creates the locked license, it says success, but then the status says invalid file and he does not get the option to finish. We also tried saving the license he received from the email and uploading that, but that didn't work either. We've already checked the physical address, and that matches.
Based on your suggestion, we opened the license file in notepad and found it to be empty. Not sure why or how, but eventually an uninstall, reinstall worked. There were also 4 license files in the folder - so we cleared those out.
I have a student who is installing the student edition of Creo 8. He has followed the installation instructions from here - https://apps.ptc.com/schools/references/install_creo8_unistudent_standard.pdf. When he creates the locked license, it says success, but then the status says invalid file and he does not get the option to finish. We also tried saving the license he received from the email and uploading that, but that didn't work either. We've already checked the physical address, and that matches.
Here are the errors that I faced Invalid file
Hi,
if you upload license file and output of ipconfig /all command then I can check this information for you.
Based on your suggestion, we opened the license file in notepad and found it to be empty. Not sure why or how, but eventually an uninstall, reinstall worked. There were also 4 license files in the folder - so we cleared those out.
Based on your suggestion, we opened the license file in notepad and found it to be empty. Not sure why or how, but eventually an uninstall, reinstall worked. There were also 4 license files in the folder - so we cleared those out.
