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Hi @Surekha.
I am moving your post to the Education forum for investigation of this issue.
Regards.
--Sharon
Hi @Surekha
cc @slangley
We have checked on your ThingWorx Instance with our tech team and it seems to be working just fine on our end. It looks like this must be a network issue on your end. If you continue to have issues please reach out to support@ptcu.com
Thank you.
Hi @slangley
Thank you for your response.
Regards,
Surekha