Thingworx Academic Edition - Missing Import/Export/Extensions

[njourdan]

Hello everyone,

our department at the University recently got access to Thingworx Academic. Unfortunately I cannot see or access the import/export buttons or any method to import extensions to the system on the foundation server.

Where can I find this feature? We need to use the MQTT extension which was no problem with the previous Thingworx Academic Version nor the 30 day trial.

I am using this url:

ThingWorx Academic Edition

Thanks

[supandey]

Hi Nicolas, Import/Export would require Admin access for your user account probably that has changed. Is there any admin account you have for this academic instance?

[njourdan]

Hi Sushant,

I have access to the instructor account for this academic instance. Is there a way to determine if this account has admin rights?

thanks

[supandey]

Nicolas, it doesn't seem like an admin account to me. I'm not sure but this could be a limitation on the trial account. I'm confirming this with the concerned team

[sabduraim]

Hello Nicholas,

Unfortunately, Academic Instances do not support import/export, as they are limited to just completing our published couresware. If your use case involves importing an extension, you can try the Developer Zone Trial or, as an educatior, explore additional Academic offerings which offer you the import/export permissions.

Thanks,

Sheila

[njourdan]

Hello Sheila Abduraim​

ok that is unfortunate. What other Academic Offerings can we explore? We need this feature

thanks

[supandey]

Hi Nicolas, so if you need the Import/Export functionality you can always register for the Developer Zone Trial which allows you to download and run ThingWorx locally for 120 days as highlighted by Sheila.

[sabduraim]

Hello Nicholas,

As Sushant mentioned, you can always try the DevZone instances. If you want to explore additional offerings which are not limited to 120/30 days, please contact the sales rep.

Thanks,

Sheila

[nmohamed-2]

import/export buttons in the trial version not in the Thingworx Academic .