Trouble starting trial creo, after upgrading it to Creo 7.0 2.0.

[TS_9727852]

Using the 30 day free offer trial from PTC, and after a couple weeks of using it, an upgrade to creo 7.0 2.0 was performed. Since the upgrade, I am having trouble launching the software.

Thanks,
Tom Schuster

[rpathare]

Hi @TS_9727852,

Help me with the error message you get once you launch Creo Trial Edition.

Regards,

Rohit

[TS_9727852]

Hi Rohit,

Error Code is: 0x06000012.

[rpathare]

Hi @TS_9727852,

it looks like the installer files must have got deleted and hence the error message pops-up.

Try this possible solution:-

• Uninstall Creo Parametric trial version from the system. 
  • To uninstall launch Control Panel > Programs and features > Select PTC Creo Player > Right click and uninstall. 
• Reinstall the software using Admin privileges 

Regards,

Rohit

[TS_9727852 · Accepted solution]

Hi Rohit,

I uninstalled and reinstalled as instructed.

Works great!  Many thanks.

Tom