cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Stay updated on what is happening on the PTC Community by subscribing to PTC Community Announcements. X

Unable to login to Creo to perform licensing.

MW_10223074
2-Explorer

Unable to login to Creo to perform licensing.

When i try to log into Creo, it says that "Kunde nicht verifiziert" which translates to that i am not verified.

ACCEPTED SOLUTION

Accepted Solutions

Hi,

according to https://community.ptc.com/t5/PTC-Education-Forum/Creo-installation-stuck-at-processing/m-p/828065#M13079 discussion you can:

 

Submit a request to academicsupport@ptc.com

Send email containing the Mac address (of Ethernet or WiFi network card) and the product code and PTC will send you the license file.

 


Martin Hanák

View solution in original post

5 REPLIES 5

Hi,

go to https://support.ptc.com/appserver/common/account/secure/wamMain.jsp page, change your password and try again.


Martin Hanák

Hi,
I changend my Password but it still did not work.
For your info: I am using a student version.

Max

Hi,

according to https://community.ptc.com/t5/PTC-Education-Forum/Creo-installation-stuck-at-processing/m-p/828065#M13079 discussion you can:

 

Submit a request to academicsupport@ptc.com

Send email containing the Mac address (of Ethernet or WiFi network card) and the product code and PTC will send you the license file.

 


Martin Hanák

Hi,

Now i reinstalled Creo completely and deleted everything and now it seems to work. Thank you anyways for your Help!


@MW_10223074 wrote:

Hi,

Now i reinstalled Creo completely and deleted everything and now it seems to work. Thank you anyways for your Help!


Hi,

please provide more details. What exactly you did delete? This information can help other users.


Martin Hanák
Announcements
Top Tags