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changed wireless card

53Peterp
1-Newbie

changed wireless card

I changed my wireless card from an n to an ac card. The software did not work when I did this. I changed the card back again to the n card and the software worked so the card change is the cause of your software not working. I don't want to use the n card on the computer anymore can I use another licence on my computer so I can use the ac card?

ACCEPTED SOLUTION

Accepted Solutions

Peter,

if you want to change network card, then you have to transfer Creo license from old MAC address (it belongs to n card) to new MAC address (it belongs to ac card). Ask PTC Support to transfer your license.

 

Email you request to -

-OR-

enter your request on http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

Martin Hanak


Martin Hanák

View solution in original post

2 REPLIES 2

Peter,

if you want to change network card, then you have to transfer Creo license from old MAC address (it belongs to n card) to new MAC address (it belongs to ac card). Ask PTC Support to transfer your license.

 

Email you request to -

-OR-

enter your request on http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

Martin Hanak


Martin Hanák

Thanks so much for your response Martin, I put similar info up over a year ago and got no useful response I then posted again and you replied. I have not been able to use the program for a very long time and it will be good to get this sorted. Keep up the good work

Peter

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