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error message when trying to install license for student edition

cknowles
1-Newbie

error message when trying to install license for student edition

i get a simple message saying error underneath the box when trying to install license for student edition

3 REPLIES 3

Hey there Oliver,

I just figured this issue out on my own account- I think I had the same problem as you do.

If it is the same, I'm guessing you copied and pasted your activation code to avoid error.  That's what I did.

Turns out, manually entering the code instead seemed to fix it.

Give that a try, hope it works for ya!

Hey Bradley,

Having the same problem and tried your way. dint work for me. Any other suggestions?

Hi Callum,

If you hover your cursor over the "Error", it should give you more information. What does it say?

Chris

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