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How to solve this problem in Creo Parametric 8.0.4.0
Hi,
please describe a situation causing the crash.
This means Creo crashed.
PTC Tech Support walks you in troubleshooting Creo with the holistic tool Creo Stability Troubleshooter : https://www.ptc.com/en/support/creo-stability-troubleshooter
Or else you can file a Support case.
If the latter attach, the model, the traceback.log file. TSEs will be able to analyse the log and compare it to our crash signature database.
@remy wrote:
This means Creo crashed.
PTC Tech Support walks you in troubleshooting Creo with the holistic tool Creo Stability Troubleshooter : https://www.ptc.com/en/support/creo-stability-troubleshooterOr else you can file a Support case.
If the latter attach, the model, the traceback.log file. TSEs will be able to analyse the log and compare it to our crash signature database.
Hi,
FYI ... students cannot contact PTC Support.