cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - You can Bookmark boards, posts or articles that you'd like to access again easily! X

setup.exe wont run

MichaelPiotto
6-Contributor

setup.exe wont run

My license is going to expire in 5 days. when I open Creo parametric it says that I should renew my license. so I press the "renew license" button, put in my info, and it says "customer not verified". So I tried running the setup program to renew my license, as I have done in the past, and the program won't run. it feels like Creo has marked my account and is stopping me from renewing my license. I have a student license. I last ran the setup.exe program back in January.

1 ACCEPTED SOLUTION

Accepted Solutions

where can I redownload the installation pack

Edit: figured it out. I had put Setup.exe on my desktop and it cannot run unless it is in its original location.  

View solution in original post

3 REPLIES 3

where can I redownload the installation pack

Edit: figured it out. I had put Setup.exe on my desktop and it cannot run unless it is in its original location.  


@MichaelPiotto wrote:

where can I redownload the installation pack


 

"PTC Academic Program - Free Download Page": https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp 

Top Tags