Computer crash and no support?

[PattiSheaffer]

Hey everyone - after a computer crash / Vista reinstall, I have to reinstall

Mathcad 14 - but Mathcad won't talk to me without me plunking down more

cash - I used to do Mathcad 8 - but was it my mistake for getting involved with

the PTC version of this software?

Can anyone help?

TIA pattiMichelle

[RichardJ]

You shouldn't need to plunk down any more cash. You just have to deal with PTC's horrible licensing the way they want you to do it. Try going here:

http://www.ptc.com/appserver/cs/mathcad_logger/options.jsp

And log a licensing issue.

[IRstuff]

It's relatively straightforward. I think you need to provide the bootdrive disk serial number, and PTC will generate a node-locked license file for your installation.

TTFN

[PattiSheaffer]

Thank you very much! That worked very well. Now I find I've lost the Wavelet Toolbox disc I purchased at the same time (it came in a small sleeve - easy to loose) - do you know if they have a way to replace such things? I never even got to install it!