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Conversion 15 ->Prime 2.0

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Conversion 15 ->Prime 2.0

I cant handle with conversion of any file from 15 to Prime 2.0 version. Still receive a message that conversion cannot be started because previous version of Mathcad is running.. I'm trying to kill all processes but it doesn't give any effect. Is somebody able to convert it for me? Thanks in advance.

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Re: Conversion 15 ->Prime 2.0

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Re: Conversion 15 ->Prime 2.0

Re: Conversion 15 ->Prime 2.0

Try to upgrade to Mathcad 15 M020 service release.