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Instalation problem

ktutkaj
1-Newbie

Instalation problem

Hello,
Recently i had to bring back the initial settings on my computer wich delated all the installed software. Now when i want to install Mathcad Prime there occurs such an error
"An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. "
What's the issue and how can i fix this problem?
My operating system is windows 10 64bit.

3 REPLIES 3
LucMeekes
23-Emerald III
(To:ktutkaj)

Assuming that you had a working Prime installation before you went back to initial: Are you using the same installation source for Prime?

Did you (re-)install the correct type of .NET framework. You should be using the 64-bit types of .NET as well as Prime.

Success!
Luc

RichardJ
19-Tanzanite
(To:ktutkaj)

Go to the Windows services, and check if Windows Module Installer is turned on. If it isn't, turn it on an see if that fixes it.

VladimirN
24-Ruby II
(To:ktutkaj)

Try the following steps:

1. Install Microsoft Visual C++ 2005 SP1 Redistributable Packages: http://www.microsoft.com/en-pk/download/details.aspx?id=18471and http://www.microsoft.com/en-gb/download/details.aspx?id=5638

2. Run Windows Update and apply security updates. Make sure you have packages versions 8.0.61000 and 8.0.61001 after update.

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