cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Installation problem

ptc-4271774
Newbie

Installation problem

Hi,

I'm installing Prime 2.0 on my work PC, and I get an error message (see attached jpg screenshot). My computer is good enough, I'm not sure why it doesn't work?

Thanks, Matt

4 REPLIES 4

Re: Installation problem

Hello,

Try to use another internet connection.

Re: Installation problem

Hi,

As its a desktop PC and using the company network, I can't take it elsewhere sadly.

Thanks for the suggestion though.

Matt

Re: Installation problem

I always have problems downloading from the PTC site. For some reason it always times out, using either Firefox or IE. I found that installing the DownThenAll add-on for Firefox allows me to download OK.

Re: Installation problem

You can use a program "Free Download Manager" to download this package (it will pause and resume the download without data loss).

Announcements
Check out the latest
Mathcad Tip
"PTC Mathcad 15 / Prime 1-6 Update."