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Mathcad 15.0 Timeout with PTC licensing server during installation

JamesFalter
Newbie

Mathcad 15.0 Timeout with PTC licensing server during installation

So I'm trying to install Mathcad, but whenever It tries to connect with my PTC account, I get the message " Error: The connection has timed out. Please try again later." I know that I set up my account right, and I don't know what to do. Can anyone help me?

1 REPLY 1

Re: Mathcad 15.0 Timeout with PTC licensing server during installation

James, hello!

It is necessary for you to contact technical support PTC: http://www.ptc.com/support/index.htm
Also it is possible to create new "Case" on a problem: http://www.ptc.com/appserver/cs/case/case_logger.jsp

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