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I just purchase the lisence and wanted to activate it but there is always an error occurring and i can't find anything on the internet because it's a german error message.
I've attached an image, perhaps someone can help me.
Check this post:
https://community.ptc.com/t5/PTC-Mathcad/MathCAD-5-0-install-problem/m-p/580585#M183282
To see if it can help you solve your problem.
Success!Luc
Nothing helpful there. Any recommendations? Is there a support i can write as a standard user?
PTC does have a department or unit referred to as "Customer support".
Maybe this link works for you:
http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp
If not, I can only refer to this:
https://community.ptc.com/t5/PTC-Mathcad/Horrendous-Customer-Support/m-p/565891#M181797
Strength!Luc
"Mathcad Support Center": https://support.ptc.com/support/mathcad_supportCenter.htm
