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Prime 3.0 download link anyone

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Prime 3.0 download link anyone

I have a license for Prime 3.0 and am re-installing on a new PC after a few years away from Mathcad and require a download link - is there one available?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Prime 3.0 download link anyone

(I am including the following for the record in case someone else has the same problem)

 

Ah, thanks. 

Well that is actually good since it forced me to look in my email archive and sure enough the original "Software Order Fulfillment Confirmation" or "shipment info" email (7 years ago!) contained a link to an authorised download.  I am now downloading the install image so hopefully all is well.

 

Thanks all.

Dave

View solution in original post

4 REPLIES 4

Re: Prime 3.0 download link anyone

Re: Prime 3.0 download link anyone

Thanks.  I had already gone down that path but it complains that I have no customer number associated with my login, which is true, however I can see no way of setting the customer number anywhere (I do actually have one from the original purchase documentation).  I have no active service contract.  Frustrating!

Highlighted

Re: Prime 3.0 download link anyone

Hi,

unfortunately no active service contract = no access to install media.

Try contacting you local PTC VAR. I hope they provide you install media.


Martin Hanák

Re: Prime 3.0 download link anyone

(I am including the following for the record in case someone else has the same problem)

 

Ah, thanks. 

Well that is actually good since it forced me to look in my email archive and sure enough the original "Software Order Fulfillment Confirmation" or "shipment info" email (7 years ago!) contained a link to an authorised download.  I am now downloading the install image so hopefully all is well.

 

Thanks all.

Dave

View solution in original post

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