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Unable to print a document

dthibodeau
1-Newbie
1-Newbie
‎Jun 10, 2015 09:45 AM
‎Jun 10, 2015 09:45 AM

Unable to print a document

Hello,

I recently downloaded Mathcad Prime 3.0 Express and used it to create a calculation note.

However, I am unable to print my document, paper or pdf. When I do so, I only get a single blank page.

Is it possible to print document with the Express version? Does it work only with the full version?

Thanks for your help!

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VladimirN
24-Ruby II
24-Ruby II
(To:dthibodeau)
‎Jun 16, 2015 02:44 PM
‎Jun 16, 2015 02:44 PM

Hi,

1. Mathcad Prime 3.0 requires Microsoft .NET Framework 4.0 or later. On Windows 7 client computers, Microsoft .NET Framework 4.0 is enabled by default. On Windows 7 servers, this feature is disabled and you must enable it through "Control Panel" --> "Programs" --> "Turn Windows features on or off".

2. Try to contact with PTC's tech support by using "Mathcad Support Center":

http://www.ptc.com/support/mathcad_supportCenter.htm

http://blogs.ptc.com/2011/09/22/how-to-use-the-brand-new-online-mathcad-support-center/

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