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Version 15 start-up error in W7

Efried
1-Newbie
1-Newbie
‎Jan 20, 2011 07:24 AM
‎Jan 20, 2011 07:24 AM

Version 15 start-up error in W7

Hello,

the V15 setup program deinstalled my V14, left the folders with ini and license data intact but V15 refuses to be productive stalling after start. There is no way other than close the error-handling dialogue so no further info about version is available.

The installer was downloaded from adeptscience and the test license acquired via Internet.

thanks

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2 REPLIES 2
Efried
1-Newbie
1-Newbie
(To:Efried)
‎Jan 20, 2011 08:58 AM
‎Jan 20, 2011 08:58 AM

Start V15 as admin and search again for the license file- this helps...

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MikeArmstrong
5-Regular Member
5-Regular Member
(To:Efried)
‎Jan 20, 2011 04:31 PM
‎Jan 20, 2011 04:31 PM

You could try contacting the Mathcad license and install team.


-.

Mike

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