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The links in the articles recommended by the case logger are dead text. None of them work.
Hi @TomU, the links all have icons next to them which are clickable:
Can you try refreshing the page or checking with another browser (this screensgrab is from IE11)?
Nope. No icons and not clickable. I've tried IE11, Edge, Chrome, and Firefox. I even tried from another facility in Mexico. No difference. See attached video showing all four browsers. It seems like there was a change to the CSS over the weekend. I wonder if that broke something.
Thank you for the video. We are looking into this.
@TomU Can you confirm whether or not you are still seeing this behaviour? We are unable to reproduce the problem and haven't had any further reports of it. Thanks!
@Heidi, The problem still exists. None of the links are clickable. I just checked Edge, Chrome, and Firefox. I'm more than willing to have a WebEx if it helps.
@TomU I can share some good news - this issue has been fixed. The Email, Expand and Copy URL actions/links in the case logger are now working.
I can confirm, yes they are. Thank you!