cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Have a PTC product question you need answered fast? Chances are someone has asked it before. Learn about the community search. X

KB Articles - Excessive Whitespace

TomU
23-Emerald IV

KB Articles - Excessive Whitespace

I'm noticing today that many of the knowledge base articles now have huge sections of white space in them.  Not sure what changed, but want to make sure someone is aware.

 

TomU_0-1600184195012.png

https://www.ptc.com/en/support/article/CS298379

2 REPLIES 2
Pierre_M
14-Alexandrite
(To:TomU)

Thanks @TomU  for reporting this. We updated the backend of our knowledge base last month so this might be the root cause of the problem.

I'll look into it !

TomU
23-Emerald IV
(To:TomU)

@Pierre_M,

It seems to have something to do with the length of the article.

 

Here's another one:  https://www.ptc.com/en/support/article/CS265337

 

TomU_0-1600191380416.png

 

Top Tags