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KB Articles - Excessive Whitespace

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Emerald II

KB Articles - Excessive Whitespace

I'm noticing today that many of the knowledge base articles now have huge sections of white space in them.  Not sure what changed, but want to make sure someone is aware.

 

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https://www.ptc.com/en/support/article/CS298379

2 REPLIES 2
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Re: KB Articles - Excessive Whitespace

Thanks @TomU  for reporting this. We updated the backend of our knowledge base last month so this might be the root cause of the problem.

I'll look into it !

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Re: KB Articles - Excessive Whitespace

@Pierre_M,

It seems to have something to do with the length of the article.

 

Here's another one:  https://www.ptc.com/en/support/article/CS265337

 

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