cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Legacy Creo Libraries flagged as Malicious by ZScalerGov

gleonard3
14-Alexandrite

Legacy Creo Libraries flagged as Malicious by ZScalerGov

Our company cannot download these libraries, as our system is flagging them as malicious.  Is there a POC I can work with to resolve this with ZScaler?

 

https://www.ptc.com/en/support/enablement/AdditionalCreolibraries

 

Screenshot 2022-12-14 175754a.png

ACCEPTED SOLUTION

Accepted Solutions
gleonard3
14-Alexandrite
(To:gleonard3)

I think I’ve identified the problem with these files.  I downloaded them on my personal device and found that they are written like old school auto executing CD’s using “setup.exe”, and the “autorun.inf”.  I was able to get the ZScalerGov security team to fix/allow these signatures in this case.

 

View solution in original post

1 REPLY 1
gleonard3
14-Alexandrite
(To:gleonard3)

I think I’ve identified the problem with these files.  I downloaded them on my personal device and found that they are written like old school auto executing CD’s using “setup.exe”, and the “autorun.inf”.  I was able to get the ZScalerGov security team to fix/allow these signatures in this case.

 

Announcements

Top Tags