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Legacy Creo Libraries flagged as Malicious by ZScalerGov

gleonard3
13-Aquamarine

Legacy Creo Libraries flagged as Malicious by ZScalerGov

Our company cannot download these libraries, as our system is flagging them as malicious.  Is there a POC I can work with to resolve this with ZScaler?

 

https://www.ptc.com/en/support/enablement/AdditionalCreolibraries

 

Screenshot 2022-12-14 175754a.png

1 ACCEPTED SOLUTION

Accepted Solutions
gleonard3
13-Aquamarine
(To:gleonard3)

I think I’ve identified the problem with these files.  I downloaded them on my personal device and found that they are written like old school auto executing CD’s using “setup.exe”, and the “autorun.inf”.  I was able to get the ZScalerGov security team to fix/allow these signatures in this case.

 

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1 REPLY 1
gleonard3
13-Aquamarine
(To:gleonard3)

I think I’ve identified the problem with these files.  I downloaded them on my personal device and found that they are written like old school auto executing CD’s using “setup.exe”, and the “autorun.inf”.  I was able to get the ZScalerGov security team to fix/allow these signatures in this case.

 

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