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New Case Logger Practically Unusable

TomU
23-Emerald IV

New Case Logger Practically Unusable

Something has changed for the worse with the case logger.  Every time I type a couple of characters the whole page hangs.  It seems to be waiting for information to come back from the server.  It does this when I attempt to select a product and continues to do this every time I try to add another word or two to the description box.  See attached video.  Thanks.

 

ACCEPTED SOLUTION

Accepted Solutions
TomU
23-Emerald IV
(To:TomU)

For some reason this was only happening in Mozilla Firefox, and a reboot seems to have fixed it for now.  Weird.

View solution in original post

2 REPLIES 2
TomU
23-Emerald IV
(To:TomU)

For some reason this was only happening in Mozilla Firefox, and a reboot seems to have fixed it for now.  Weird.

Jean-Christophe
14-Alexandrite
(To:TomU)

Thank you for reporting this issue @TomU, and sorry to hear about this experience. I witnessed some slowness on my side as well this morning, albeit this was not exactly the same thing. Everything seems good now.

 

Should you see this issue again, feel free to let us know.

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