I work at Novotek and we are distributors for Kepware in Scandinavia.
I have created a case on Kepware:s website and I received a PTC case number:
I try to manage this case in the PTC-Portal but I get an error message:
Access Denied : Insufficient priviligies.
I have created a PTC account with the Customer number, Security-ID, and SCN for Novotek.
Hello @hakan please can you submit your contact details and description of the problem using the Web Account Case Logger so the appropriate team can look into your access permissions : https://support.ptc.com/support/feedback/web-account.htm