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Please DO NOT post product specific questions on board.

Community Manager

Please DO NOT post product specific questions on board.

Please only post questions related to the tech support site (support.ptc.com) on this board.  Product related questions belong on the appropriate product board.

14 REPLIES 14

Re: Please DO NOT post product specific questions on board.

Thanks I realize that...but PTC doesn't exactly make it a simple process to submit these questions. Not very user friendly.

Re: Please DO NOT post product specific questions on board.

Tough to navigate this is. 

Re: Please DO NOT post product specific questions on board.

It is not hard to select the product that you need to ask the question about. Try a little navigating before dumping a question in the Community support pages.

 

Top of the screen is a MENU button that allows you to choose your product.

Re: Please DO NOT post product specific questions on board.

OK,  point me to Kepware

Re: Please DO NOT post product specific questions on board.

Yes, Kepware needs added to the IoT menu structure.

 

Jaime????

Re: Please DO NOT post product specific questions on board.

Oh wait... so it's not easy to find??

 

Re: Please DO NOT post product specific questions on board.

You guys are so cute. How long you been married?

Re: Please DO NOT post product specific questions on board.

Really?  Is this the level of user support that I can expect from PTC?  Condescending juveniles?

Re: Please DO NOT post product specific questions on board.

None of the people who replied to your post work for PTC.  In fact, most of the people on this community are not with PTC, they are simply end users like yourself.  If you want "official" PTC support you will need to go to https://www.ptc.com/en/support/.