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Sorry, Article 179258 was not found

TomazJeras
12-Amethyst

Sorry, Article 179258 was not found

I queried for CS179258. Search normally finds it and preview is shown. But if I open link, article is not found.

ACCEPTED SOLUTION

Accepted Solutions
Heidi
Emeritus
(To:TomU)

@TomazJeras@TomU, thank you for the links and screenshots. It looks like the search index is out of date since this article was archived a while back. I have engaged our search team to investigate this.

View solution in original post

6 REPLIES 6

@TomazJeras please could you add (a) the url of the search results page and (b) a screenshot of the preview page that you are seeing? Thank you. Heidi

TomU
23-Emerald IV
(To:Heidi)

I'm seeing the same problem.  The search result is there and the preview is there, but the page itself is not accessible.

Not Found 2.PNG

Not Found.PNG

Heidi
Emeritus
(To:TomU)

@TomazJeras@TomU, thank you for the links and screenshots. It looks like the search index is out of date since this article was archived a while back. I have engaged our search team to investigate this.

TomU
23-Emerald IV
(To:Heidi)
Heidi
Emeritus
(To:TomU)

@TomU Thanks, I will pass this on to the team that are looking into this issue.

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