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Sorry, Article 179258 was not found

SOLVED
Regular Member

Sorry, Article 179258 was not found

I queried for CS179258. Search normally finds it and preview is shown. But if I open link, article is not found.

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Sorry, Article 179258 was not found

@TomazJeras@TomU, thank you for the links and screenshots. It looks like the search index is out of date since this article was archived a while back. I have engaged our search team to investigate this.

6 REPLIES 6

Re: Sorry, Article 179258 was not found

@TomazJeras please could you add (a) the url of the search results page and (b) a screenshot of the preview page that you are seeing? Thank you. Heidi

Re: Sorry, Article 179258 was not found

Re: Sorry, Article 179258 was not found

I'm seeing the same problem.  The search result is there and the preview is there, but the page itself is not accessible.

Not Found 2.PNG

Not Found.PNG

Highlighted

Re: Sorry, Article 179258 was not found

@TomazJeras@TomU, thank you for the links and screenshots. It looks like the search index is out of date since this article was archived a while back. I have engaged our search team to investigate this.

Re: Sorry, Article 179258 was not found

Re: Sorry, Article 179258 was not found

@TomU Thanks, I will pass this on to the team that are looking into this issue.