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Stop Autoscaling Images in Knowledge Base Articles - Edge Browser

TomU
23-Emerald IV

Stop Autoscaling Images in Knowledge Base Articles - Edge Browser

Something changed with the formatting (CSS?) of knowledge base articles recently where images now auto-scale to fill the available browser space in the Edge browser.  This might be great for smart phones but it is horrible for "normal" monitor resolutions (1920 x 1200).  Please stop resizing images larger than 100%.

 

Some examples:

https://www.ptc.com/en/support/article?n=CS200682

Large Image 01.png

 

https://www.ptc.com/en/support/article?n=CS182596

Edge Browser:

Large Image 02.png

Chrome Browser:

Large Image 03.png

2 REPLIES 2
Heidi
Emeritus
(To:TomU)

Hi @TomU, does a forced refresh (shift+refresh/reload) resolve the issue?

TomU
23-Emerald IV
(To:Heidi)

No reload required.  They look much better today.  Thank you!

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