Unable to download any software using PTC partner account
‎Jan 22, 2020
11:54 PM
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‎Jan 22, 2020
11:54 PM
Unable to download any software using PTC partner account
I have upgraded to PTC partner account .
When I am trying to download any software I am getting error that I dont have any privilege for download.
2 REPLIES 2
‎Jan 23, 2020
03:58 AM
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‎Jan 23, 2020
03:58 AM
hi
please get in touch with the license department or file a licensing case
‎Jan 23, 2020
08:29 AM
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‎Jan 23, 2020
08:29 AM
Hi @cgoma.
You actually need to contact your Partner rep. This could also be a timing issue, if the Partnership agreement was just recently signed.
Regards.
--Sharon