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Unable to download any software using PTC partner account

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Amethyst

Unable to download any software using PTC partner account

I have upgraded to PTC partner account .

When I am trying to download any software I am getting error that I dont have any privilege for download.

 

2 REPLIES 2
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Re: Unable to download any software using PTC partner account

hi

please get in touch with the license department or file a licensing case

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Re: Unable to download any software using PTC partner account

Hi @cgoma.

 

You actually need to contact your Partner rep.  This could also be a timing issue, if the Partnership agreement was just recently signed.

 

Regards.

 

--Sharon