Updating Account gives error

[ocorten-2]

When I try to update my profile on www.ptc.com support page it keeps complaining about matching Question and Answer.

But the Question and Answer cannot be found anywhere on this page:

[dcosta]

Hi!

did you solve it?

BR

[PeterCase]

Hi Olaf,

I've opened an infrastructure case for our team to help with this. Reference for the case is 13953316.

Thanks,

Peter.

[PeterCase]

Hi @ocorten-2 ,

Our team found a code regression which led to this issue. It had affected a handful of other customers too.

They have re-synced the code now, so you should be all set.

Could you please confirm that the error is now gone, and you are able to update your web account ?

Thank you,

Peter.