> How do I find / recover a lost Username? Somehow when purchasing PTC.Mathcad I ended up creating a...
1 Reply 849 Views
While downloading Thingworx Analytical server installation it shows access denied
1 Reply 866 Views
As the subject says. I am unable to open a new case because the (required) "Issue Type" menu has no ...
I feel bad about submitting these ideas, but we feel contradicted and troubled.We use CED 184.108.40.206. ...
Article https://www.ptc.com/en/support/article/CS342750 is readable only in Japanese and Chinese. Is...
8 Replies 7907 Views
As a Portal Search User, have you ever encountered such an error message while trying to search in P...
There is a new main entry on help.ptc.com for solutions, pointing to https://www.ptc.com/en/support/...
I was just trying out the new case tracker noticed two issues. First, all of my older (but still ope...
I wanted to report that it's been more than two days since I received the last daily email from PTC ...
3 Replies 811 Views
I am unable to see any case previous to Nov 2021 in the case tracker tool. I called PTC tech support...
by PeterCase on Feb 22, 2022 09:19 AM
0 Replies 672 Views
We've just been made aware that some pages, when accessed via a "Warm Transfer" (this is PTC termino...
1 Reply 719 Views
Dear Sir /Madam Customer Account Number : 606037 Customer Name : SARALA ADVANCETECH PVT. LTD. I am a...
The case logger is missing datecodes again. Creo Parametric 220.127.116.11 and 18.104.22.168 are both missing fro...
Something is going on with the case logger and initial attachments. I just opened a case for License...
Hello, When trying to open a support ticket from the support page I get an "Access denied - insuffic...
6 Replies 1675 Views
The new product release calendar looks nice, but it appears that we've lost visibility to the Windch...
Something is going on with the knowledge base search results where links to articles are appearing b...
6 Replies 1688 Views
Hi, For some days now, I always get "Sorry, something went wrong." when searching via Firefox 95.0.1...
Hi, I am seeing an error message saying "Access Denied - Insufficient Privileges" when I tried to na...
Can anyone else log into PTC's support site? Yesterday one of my users couldn't log in. I tried logg...
1 Reply 778 Views
Hi. Someone needs to fix the eNews and Alerts so that it does not send out a notice about software b...
3 Replies 1044 Views
Over the last several days the daily email subscription has contained many entries for new "Knowledg...
Hi all Do you get tired of the login at https://www.ptc.com/en/support? Almost daily, I visit that s...
Just a quick heads up to let our users know that a couple of folks in PTC reported a strange formatt...
The 'Export to PDF' function available in KB articles is adding a bunch of extra 'garbage' to the PD...
22.214.171.124 is missing from the list of available date codes in the case logger tool. 126.96.36.199 came out...
Please adjust the case logger recommendation algorithm to stop encouraging users to post their quest...
I'm not sure if this is a global issue or a local one, but I am not able to access PTC's eSupport si...
3 Replies 1299 Views
I cannot remember what the administrator login credentials are for FlexNet License Administrator. An...