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As the subject says. I am unable to open a new case because the
(required) "Issue Type" menu has no ...
|
1 Reply
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1482
Views
| |
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I feel bad about submitting these ideas, but we feel contradicted and
troubled.We use CED 20.0.3.0. ...
|
3 Replies
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2057
Views
| |
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Article https://www.ptc.com/en/support/article/CS342750 is readable only
in Japanese and Chinese. Is...
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9 Replies
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3323
Views
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by
Jenny
on
Oct 09, 2021
03:20 AM
Latest post on
Mar 09, 2022
03:39 PM
by
PeterCase
8 Replies
9722
Views
|
As a Portal Search User, have you ever encountered such an error message
while trying to search in P...
|
8 Replies
|
9722
Views
| |
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by
Rocko
on
Mar 03, 2022
07:31 AM
Latest post on
Mar 04, 2022
11:47 AM
by
slangley
2 Replies
1652
Views
|
There is a new main entry on help.ptc.com for solutions, pointing to
https://www.ptc.com/en/support/...
|
2 Replies
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1652
Views
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by
TomU
on
Mar 01, 2022
03:35 PM
Latest post on
Mar 03, 2022
01:51 PM
by
PeterCase
5 Replies
2660
Views
|
I was just trying out the new case tracker noticed two issues. First,
all of my older (but still ope...
|
5 Replies
|
2660
Views
| |
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I wanted to report that it's been more than two days since I received
the last daily email from PTC ...
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5 Replies
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2616
Views
| |
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by
tbraxton
on
Mar 02, 2022
10:50 AM
Latest post on
Mar 02, 2022
12:49 PM
by
TomU
3 Replies
1493
Views
|
I am unable to see any case previous to Nov 2021 in the case tracker
tool. I called PTC tech support...
|
3 Replies
|
1493
Views
| |
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We've just been made aware that some pages, when accessed via a "Warm
Transfer" (this is PTC termino...
|
0 Replies
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1139
Views
| |
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by
Vivek
on
Feb 03, 2022
02:52 AM
Latest post on
Feb 03, 2022
02:53 AM
by
VladimirN
1 Reply
1123
Views
|
Dear Sir /Madam Customer Account Number : 606037 Customer Name : SARALA
ADVANCETECH PVT. LTD. I am a...
|
1 Reply
|
1123
Views
| |
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The case logger is missing datecodes again. Creo Parametric 8.0.3.0 and
7.0.7.0 are both missing fro...
|
1 Reply
|
1552
Views
| |
|
by
TomU
on
Jan 18, 2022
11:11 AM
Latest post on
Jan 18, 2022
01:40 PM
by
TomU
2 Replies
1574
Views
|
Something is going on with the case logger and initial attachments. I
just opened a case for License...
|
2 Replies
|
1574
Views
| |
| |
Hello, When trying to open a support ticket from the support page I get
an "Access denied - insuffic...
|
1 Reply
|
1184
Views
| |
|
by
TomU
on
Jan 03, 2022
12:11 PM
Latest post on
Jan 06, 2022
01:13 PM
by
hlancey
6 Replies
3036
Views
|
The new product release calendar looks nice, but it appears that we've
lost visibility to the Windch...
|
6 Replies
|
3036
Views
| |
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1 Reply
|
2192
Views
| |
|
by
TomU
on
Dec 17, 2021
08:55 AM
Latest post on
Dec 29, 2021
10:53 AM
by
RomainGarcia
4 Replies
2147
Views
|
Something is going on with the knowledge base search results where links
to articles are appearing b...
|
4 Replies
|
2147
Views
| |
| |
Hi, For some days now, I always get "Sorry, something went wrong." when
searching via Firefox 95.0.1...
|
6 Replies
|
2801
Views
| |
| |
Hi, I am seeing an error message saying "Access Denied - Insufficient
Privileges" when I tried to na...
|
3 Replies
|
2264
Views
| |
|
by
STEVEG
on
Dec 07, 2021
08:45 AM
Latest post on
Dec 15, 2021
11:11 AM
by
SM_10081957
19 Replies
7263
Views
|
Can anyone else log into PTC's support site? Yesterday one of my users
couldn't log in. I tried logg...
|
19 Replies
|
7263
Views
| |
| |
Hi. Someone needs to fix the eNews and Alerts so that it does not send
out a notice about software b...
|
1 Reply
|
1206
Views
| |
|
by
TomU
on
Nov 29, 2021
02:12 PM
Latest post on
Dec 07, 2021
07:27 AM
by
TomU
3 Replies
1862
Views
|
Over the last several days the daily email subscription has contained
many entries for new "Knowledg...
|
3 Replies
|
1862
Views
| |
|
by
rleir
on
Oct 12, 2021
07:05 AM
Latest post on
Dec 04, 2021
09:20 AM
by
rleir
8 Replies
3590
Views
|
Hi all Do you get tired of the login at https://www.ptc.com/en/support?
Almost daily, I visit that s...
|
8 Replies
|
3590
Views
| |
| |
Just a quick heads up to let our users know that a couple of folks in
PTC reported a strange formatt...
|
0 Replies
|
1026
Views
| |
|
by
TomU
on
Mar 01, 2021
12:18 PM
Latest post on
Nov 16, 2021
08:32 AM
by
TomU
10 Replies
7300
Views
|
The 'Export to PDF' function available in KB articles is adding a bunch
of extra 'garbage' to the PD...
|
10 Replies
|
7300
Views
| |
|
by
TomU
on
Nov 08, 2021
11:58 AM
Latest post on
Nov 10, 2021
02:53 PM
by
rpathare
2 Replies
1906
Views
|
12.0.2.2 is missing from the list of available date codes in the case
logger tool. 12.0.2.2 came out...
|
2 Replies
|
1906
Views
| |
|
by
TomU
on
Oct 29, 2021
04:27 PM
Latest post on
Nov 09, 2021
08:45 AM
by
TomU
3 Replies
1703
Views
|
Please adjust the case logger recommendation algorithm to stop
encouraging users to post their quest...
|
3 Replies
|
1703
Views
| |
|
by
TomU
on
Nov 03, 2021
06:48 PM
Latest post on
Nov 04, 2021
03:56 AM
by
VladimirN
3 Replies
1336
Views
|
I'm not sure if this is a global issue or a local one, but I am not able
to access PTC's eSupport si...
|
3 Replies
|
1336
Views
| |
|
by
bbuckland
on
Nov 03, 2021
09:56 AM
Latest post on
Nov 03, 2021
04:28 PM
by
TomU
3 Replies
2171
Views
|
I cannot remember what the administrator login credentials are for
FlexNet License Administrator. An...
|
3 Replies
|
2171
Views
| |
| |
Hi, For a long time now I cannot search *anything* on the support search
page. Is there any reasonin...
|
2 Replies
|
1577
Views
| |
| |
I would like to create an PTC account, and I cant' do it ? I need a
customer number and site number ...
|
1 Reply
|
2228
Views
| |
