Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X
by
PM_9971370
![]() ![]()
2 Replies
1499
Views
| Suggest an idea is greyed out. How to post idea? We have logged in but
still We can not suggest an i...
|
2 Replies
|
1499
Views
| ||
5 Replies
2231
Views
| Since last Friday, I have been getting errors when I try to open an
article from my emails in Edge. ...
|
5 Replies
|
2231
Views
| ||
2 Replies
1612
Views
| Please make this article available again. Thanks.
https://www.ptc.com/en/support/article/CS58783
|
2 Replies
|
1612
Views
| ||
1 Reply
1260
Views
| Hi Community, I have a simple requirement to navigate to one of my menu
items by using the data from...
|
1 Reply
|
1260
Views
| ||
by
AM_9975122
![]() ![]()
5 Replies
2088
Views
| Unusable website! You can't find anything, you have to wander through
the sections of the site in se...
|
5 Replies
|
2088
Views
| ||
4 Replies
1735
Views
| EVERY time I search the search results show briefly and then are wiped
out and replaced by results f...
|
4 Replies
|
1735
Views
| ||
![]() |
by
Anonymous
on
Jun 25, 2021
05:13 AM
0 Replies
979
Views
| When a user changed his email address using upper- and lowercase
characters in his name (part before...
|
0 Replies
|
979
Views
| |
![]() | The Case Logger
(https://support.ptc.com/support/feedback/web-account.htm) has a (too)
simple GUI, m...
|
0 Replies
|
828
Views
| ||
After I opened a support ticket, the browser jumped to the screenshot
page. I don't know whether the...
|
0 Replies
|
941
Views
| |||
by
Kelly_Erickson
![]() ![]()
1 Reply
1196
Views
| PTC is committed to improving our customer's web experience. PTC's
Customer Experience Design team i...
|
1 Reply
|
1196
Views
| ||
by
MidwestMark
![]() ![]()
9 Replies
3339
Views
| For the last several weeks, the PTC Technical Support Search has been
replacing my current search te...
|
9 Replies
|
3339
Views
| ||
by
TomU
![]() ![]()
2 Replies
1301
Views
| Something has changed for the worse with the case logger. Every time I
type a couple of characters t...
|
2 Replies
|
1301
Views
| ||
For some reason Update Advisor is listing fixes that don't apply based
on the selected *starting* ve...
|
0 Replies
|
693
Views
| |||
4 Replies
2325
Views
| I opend a lvl 2 support case two months ago, the support team just keep
changing assignee again and ...
|
4 Replies
|
2325
Views
| ||
by
GC_9342786
![]() ![]()
5 Replies
2200
Views
| Document search returns error regardless of what I search for. See image
below. Why ?
|
5 Replies
|
2200
Views
| ||
by
EI_9607648
![]() ![]()
1 Reply
740
Views
| Hello, Creo 4 M150 is officially released, would you please check and
update the Update Advisor tool...
|
1 Reply
|
740
Views
| ||
by
TomU
![]()
0 Replies
919
Views
| I'm seeing a notice about proactive support recommendations at the top
of several different KB artic...
|
0 Replies
|
919
Views
| ||
3 Replies
1739
Views
| I'm curious if anyone else is noticing an increase in the amount of time
it takes to get meaningful ...
|
3 Replies
|
1739
Views
| ||
by
TomU
![]() ![]()
3 Replies
1103
Views
| It seems odd that the subscription renewal inquiry page offers no
information on what each subscript...
|
3 Replies
|
1103
Views
| ||
7 Replies
2614
Views
| Files attached when creating a new case are being stamped with the wrong
time. I created a case 45 m...
|
7 Replies
|
2614
Views
| ||
by
BettinaGiemsa
![]() ![]()
2 Replies
974
Views
| Quick heads-up: We just added a dedicated page around renewals on
ptc.com. Page is brand new and lis...
|
2 Replies
|
974
Views
| ||
1 Reply
816
Views
| You turned off the Search overview Breadcrumb and instead give tips to
the new format. BUT NO where ...
|
1 Reply
|
816
Views
| ||
by
jgoncalves
![]() ![]()
12 Replies
4525
Views
| I cannot open new Support Case The UI is broken. Tested on Chrome and
Edge. In the case of Edge, no ...
|
12 Replies
|
4525
Views
| ||
2 Replies
1147
Views
| Not seeing any downloads at all this morning. Everything I choose says
"0 date codes for...". Is the...
|
2 Replies
|
1147
Views
| ||
Anytime a case is opened with tech support a canned response is
immediately sent out and added to th...
|
0 Replies
|
939
Views
| |||
7 Replies
3232
Views
| I'm not sure what else is supposed to be at the bottom of the SPR pages,
but it never finishes loadi...
|
7 Replies
|
3232
Views
| ||
3 Replies
1808
Views
| Can someone explain what's going on with article numbers? The URL makes
it look like they've had thr...
|
3 Replies
|
1808
Views
| ||
1 Reply
1319
Views
| Is anyone else having problems creating new tech support cases?
|
1 Reply
|
1319
Views
| ||
2 Replies
1577
Views
| I am unable to hide one of the new panels on the support home page. See
attached video. (Also attach...
|
2 Replies
|
1577
Views
| ||
10 Replies
3099
Views
| Hi, for me the popup window notification that the menu has changed on
support.ptc.com is coming up o...
|
10 Replies
|
3099
Views
|
Subject | Author |
---|---|