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Something has changed for the worse with the case logger. Every time I
type a couple of characters t...
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2 Replies
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2065
Views
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by
TomU
on
May 24, 2021
10:23 AM
0 Replies
1012
Views
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For some reason Update Advisor is listing fixes that don't apply based
on the selected *starting* ve...
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0 Replies
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1012
Views
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by
sylsw
on
May 07, 2021
07:32 PM
Latest post on
May 10, 2021
09:54 AM
by
Leigh
4 Replies
3219
Views
|
I opend a lvl 2 support case two months ago, the support team just keep
changing assignee again and ...
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4 Replies
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3219
Views
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Document search returns error regardless of what I search for. See image
below. Why ?
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5 Replies
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2997
Views
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Hello, Creo 4 M150 is officially released, would you please check and
update the Update Advisor tool...
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1 Reply
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1027
Views
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by
TomU
on
Apr 23, 2021
03:59 PM
0 Replies
1267
Views
|
I'm seeing a notice about proactive support recommendations at the top
of several different KB artic...
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0 Replies
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1267
Views
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by
TomU
on
Jan 27, 2021
02:58 PM
Latest post on
Apr 19, 2021
04:31 PM
by
TomU
3 Replies
2384
Views
|
I'm curious if anyone else is noticing an increase in the amount of time
it takes to get meaningful ...
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3 Replies
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2384
Views
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by
TomU
on
Feb 20, 2024
07:51 AM
Latest post on
Apr 16, 2021
12:27 PM
by
PM_8301149
3 Replies
1904
Views
|
It seems odd that the subscription renewal inquiry page offers no
information on what each subscript...
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3 Replies
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1904
Views
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by
TomU
on
Apr 05, 2021
09:24 AM
Latest post on
Apr 13, 2021
03:31 AM
by
PeterCase
7 Replies
3817
Views
|
Files attached when creating a new case are being stamped with the wrong
time. I created a case 45 m...
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7 Replies
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3817
Views
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Quick heads-up: We just added a dedicated page around renewals on
ptc.com. Page is brand new and lis...
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2 Replies
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1736
Views
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by
DHLewis
on
Mar 25, 2021
11:01 AM
Latest post on
Mar 25, 2021
11:40 AM
by
TomU
1 Reply
1193
Views
|
You turned off the Search overview Breadcrumb and instead give tips to
the new format. BUT NO where ...
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1 Reply
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1193
Views
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by
jgoncalves
on
Jan 19, 2021
04:58 AM
Latest post on
Mar 05, 2021
09:38 AM
by
KimH
12 Replies
6224
Views
|
I cannot open new Support Case The UI is broken. Tested on Chrome and
Edge. In the case of Edge, no ...
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12 Replies
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6224
Views
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by
rpike
on
Feb 01, 2021
06:01 AM
Latest post on
Feb 01, 2021
08:14 AM
by
PeterCase
2 Replies
1464
Views
|
Not seeing any downloads at all this morning. Everything I choose says
"0 date codes for...". Is the...
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2 Replies
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1464
Views
| |
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by
TomU
on
Dec 22, 2020
01:59 PM
0 Replies
1254
Views
|
Anytime a case is opened with tech support a canned response is
immediately sent out and added to th...
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0 Replies
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1254
Views
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by
TomU
on
Nov 24, 2020
10:17 AM
Latest post on
Dec 21, 2020
09:47 AM
by
TomU
7 Replies
4748
Views
|
I'm not sure what else is supposed to be at the bottom of the SPR pages,
but it never finishes loadi...
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7 Replies
|
4748
Views
| |
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by
TomU
on
Dec 18, 2020
01:16 PM
Latest post on
Dec 21, 2020
09:11 AM
by
TomU
3 Replies
2535
Views
|
Can someone explain what's going on with article numbers? The URL makes
it look like they've had thr...
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3 Replies
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2535
Views
| |
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by
TomU
on
Dec 18, 2020
11:06 AM
Latest post on
Dec 18, 2020
12:18 PM
by
TomU
1 Reply
1867
Views
|
Is anyone else having problems creating new tech support cases?
|
1 Reply
|
1867
Views
| |
|
by
TomU
on
Oct 26, 2020
01:54 PM
Latest post on
Nov 23, 2020
08:43 AM
by
TomU
2 Replies
2214
Views
|
I am unable to hide one of the new panels on the support home page. See
attached video. (Also attach...
|
2 Replies
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2214
Views
| |
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by
Rocko
on
Nov 13, 2020
04:54 AM
Latest post on
Nov 23, 2020
05:33 AM
by
PeterCase
10 Replies
4389
Views
|
Hi, for me the popup window notification that the menu has changed on
support.ptc.com is coming up o...
|
10 Replies
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4389
Views
| |
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When I try to log a case now, the Support Assistant is asking for a
Guid. I just picked one at rando...
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8 Replies
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5294
Views
| |
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by
TomU
on
Nov 13, 2020
03:31 PM
Latest post on
Nov 17, 2020
04:25 PM
by
PeterCase
2 Replies
2252
Views
|
KB search does not work correctly with the Brave web browser when
'Shields' (ad blocking) is active....
|
2 Replies
|
2252
Views
| |
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by
Jenny
on
Oct 27, 2020
05:35 AM
Latest post on
Nov 09, 2020
09:28 AM
by
SD_9661819
4 Replies
2755
Views
|
PTC's Search Tool is currently returning error message of "Sorry,
something went wrong." Therefore, ...
|
4 Replies
|
2755
Views
| |
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I am working on a workflow. I created an expression. I want it to appear
on the screen when the user...
|
1 Reply
|
1734
Views
| |
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Hi so i accidentally registered for a basic account a few months back
but when i needed to use creo ...
|
1 Reply
|
2392
Views
| |
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1 Reply
|
1904
Views
| |
|
by
TomU
on
Aug 20, 2018
11:24 AM
Latest post on
Oct 16, 2020
12:49 PM
by
PeterCase
4 Replies
5979
Views
|
The link to PTC Technical Support in the PTC FlexNet Licensing and
Installation FAQ is broken.
|
4 Replies
|
5979
Views
| |
|
by
TomU
on
Oct 13, 2020
08:27 AM
Latest post on
Oct 16, 2020
12:48 PM
by
PeterCase
2 Replies
1918
Views
|
This hyperlink on the License Management page needs to be corrected or
removed: Currently it just le...
|
2 Replies
|
1918
Views
| |
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English Installation Guide guide for Thingworx 9.0 link in Reference
Documents search is broken. Mes...
|
7 Replies
|
4149
Views
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by
JeffR
on
Oct 02, 2020
04:03 PM
0 Replies
1265
Views
|
SPR 10097712 has destroyed another drawing. Sometimes when you redesign
a part you lose the drawing ...
|
0 Replies
|
1265
Views
| |
|
by
TomU
on
Sep 28, 2020
04:08 PM
Latest post on
Sep 29, 2020
09:14 AM
by
PeterCase
1 Reply
1443
Views
|
The case viewer seems to be dumping the raw contents of inline images
directly into the case viewer....
|
1 Reply
|
1443
Views
| |
