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Community Tip - When posting, your subject should be specific and summarize your question. Here are some additional tips on asking a great question. X

eSupport Community Link

TomU
23-Emerald IV

eSupport Community Link

The eSupport Community link from the support portal does not lead to the eSupport area of the community.  Instead it just leads to the main community (front) page.

eSupport Community Link.png

Either the link on the eSupport portal needs to change or a redirect needs to be added on the community side.

https://community.ptc.com/t5/PTC-eSupport-Help/gp-p/2127 should probably resolve to https://community.ptc.com/t5/PTC-eSupport-Help-Discussions/bd-p/PTCeSupportHelpDiscussions.  There is no "eSupport" top level category anymore.

1 ACCEPTED SOLUTION

Accepted Solutions
PeterCase
16-Pearl
(To:TomU)

Hi Tom,

The links should be updated now in all language versions of the portal. Please let us know if you see problems.

Thanks for reporting,

Peter.

View solution in original post

2 REPLIES 2
PeterCase
16-Pearl
(To:TomU)

Hi Tom,

The links should be updated now in all language versions of the portal. Please let us know if you see problems.

Thanks for reporting,

Peter.

TomU
23-Emerald IV
(To:PeterCase)

Much better.  Thanks!

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