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eSupport Site Busted?

jimh
12-Amethyst

eSupport Site Busted?

Hi All,


I've been trying to use eSupport and am getting the following:

 

The page isn’t redirecting properly

An error occurred during a connection to www.ptc.com.

This problem can sometimes be caused by disabling or refusing to accept cookies.

 

Anyone else seeing this?

 

Thanks,

-Jim

 

ACCEPTED SOLUTION

Accepted Solutions
jimh
12-Amethyst
(To:VladimirN)

Good morning!


It was via the menu 'Education & Support' -> 'PTC Community' from www.ptc.com.


It's working now, but wasn't then. I did ask others to try and they had the same issue. Maybe it was undergoing maintenance or something.


Thanks!

View solution in original post

2 REPLIES 2
VladimirN
24-Ruby II
(To:jimh)

 Hi,

 

What link are you using?

jimh
12-Amethyst
(To:VladimirN)

Good morning!


It was via the menu 'Education & Support' -> 'PTC Community' from www.ptc.com.


It's working now, but wasn't then. I did ask others to try and they had the same issue. Maybe it was undergoing maintenance or something.


Thanks!

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