some new support cases do not show esclate amd severity boxes?? check 16975036 vs 16952743

[FS_10200711]

started about a week ago where some new support cases do not show escalate and severity boxes?? check 16975036 vs 16952743

[vnamboodheri · Accepted solution]

Hello FS_10200711,

Thank you for using PTC Community!

Thanks for confirming via private message that the issue is resolved now.

Regards,

Vivek N

Community Moderation Team.