Please change the behavior of the "My Cases" widget and the "Case Tracker" page to display ALL cases by default, not just technical support cases. It is counterintuitive to use the "Cases Opened By <My Name>" or "Cases Opened By <My Company>" and not have ALL the cases be visible.
A user shouldn't need to navigate to the Advanced tab of the Case Tracker page and then pick the other case types in order to find these cases. "All Case Types" should be the default behavior for all pages and widgets.
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