Not sure if it's just me, but when managing the users for my company is always difficult.
I don't see any way to easily deactivate users. You can remove their access but they just sort of stick around unless you submit a ticket to get them disabled.
Also editing users sort of act like you're that user and have seen it get confused with my information versus the user I'm editing's information.
I'm also not able to update someone's account to add our customer number if they managed to create an account without one. I think we should have that ability if we recognize the person has a basic account and they should have a corporate account.
The whole UI/workflow could use a revamp and updated to more practical methods to support corporate administration of users.
It would also be beneficial if PTC Support and Precision LMS accounts could be managed from one place, not in two semi-connected databases. I can see cases where you may not want to give training or support to specific individuals but it's time consuming to go from site to site to set up both when it should all be tied to the customer number and approved access.