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The PTC Community email address has changed to community-mailer@ptc.com. Learn more.

My Active Requests - Add Case Number

My Active Requests - Add Case Number

Please consider adding the case number to the My Active Requests lists.  All communication with support revolves around the case number, not the case description.  Not being able to see the case number in the list makes the list pretty worthless.  Thanks.

1 Comment
PeterCase
16-Pearl
Status changed to: Implementation In Progress

Hi Tom, we're aiming to fix this in the 18.3 or 18.3.1 (summer) release.Design is underway, as we need to find an elegant solution of what to display when there are Community threads in the same view.