We are having an issue of late where users are receiving a Warning Message when starting Pro/E - specifically that their Ethernet Adapter was not detected (see image). They can pick OK and Pro/E runs fine, but we're wondering why we are receiving this when we didn't see it previously (we only see it with laptop users, and only some of the users get the message).
Any ideas, suggestions, etc... would be greatly appreciated. The users are running Lenovo W500 laptops, Windows XP OS and are using Pro/E Wildfire 3.0, Build M130 (we haven't changed builds in quite some time, but the laptops are part of an upgrade done in the first quarter of this year). The prior laptops they were using were Lenovo T61P running the same OS and software versions.
Mike, We experienced other Pro/ENGINEER problems when the wireless and Ethernet adapters were both connected (2 IP addresses). If this is the case then try disabling the wireless when you are wired and see if the problem goes away.
There are two issues here. Media Sense needs to be disabled and the network adaptor that your using for your license needs to be set to the lowest metric. See the following for more information Ptc knowledge base tpi # 113153